GetSX ChatBot-based system with advanced features in order to be integrated with easily with other systems. All in One Self Service Solution with AI Powered ChatBot, KB, Lead Managemetn, Live Human Chat ect . Build a robust self-service support system easily and & reduce Live support time and effort significantly with GetSX and its AI powered HelpDesk. GetSX comes with a whole slew of unique and flexible features to create a Support area on your website that will reduce your live support and workload significantly in the long run. Create a set of KnowledgeBase articles and show them in different modes – in Standard KnowledgeBase mode with Categories, listing etc. OR as a Glossary of Terms OR as FAQ. You can easily select the desired mode with a handy and quick ShortCode Generator.
Chatbot is fully integrated with GetSX and supports Google‘s Artificial Intelligence API for AI and NLP engine DialogFlow. This ChatBot can answer questions of your website visitors, send email from ChatBot window, help people find answers from your KnowledgeBase articles, get visitors to leave their phone number and much more! When you integrate with DialogFlow, you can Create custom Intents and Responses inside DialogFlow and the GetSX ChatBot will use those along with the Ready Intents to answer user queries. You can also disable the Ready Intents altogether and use only DialogFlow as your Intelligent KnowledgeBase! Enable an AI powered ChatBot also on Facebook or other social media.
AI can help humans by improving work efficiency and freeing time for them to focus on more sensitive tasks.
Your website users can converse with the ChatBot, ask questions and get answers that make sense. The GetSX ChatBot is integrated with the Google’s DialogFlow. So, you can train the ChatBot to answer any questions easily and quickly. Analyze the user queries from the DialogFlow history and makes the ChatBot better over time. As the ChatBot gets better it will start to Live support requirements. Blending Human Resources with AI will change you customer experience.
Custom intents give you the option to build a truly human like, intelligent and comprehensive chatbot. Build custom Intents and Responses directly in DialogFlow and train the bot accordingly. When you create custom intents and responses in DialogFlow, GetSX ChatBot will display them when user inputs match with your Custom Intents along with the responses you created. The GetSX ChatBot system is under active development. We want to work with you as we expand the plugin features so it becomes truly useful to you. The Solution has been already impemented on a Enterprise Environment with excellent results.